Value Chain of Article of Digital Age

THE VALUE CHAIN SUPPORT ACTIVITIES		FIRM INFRASTRUCTURE 1.       General Management 2.       Planning Management 3.       Legal 4.       Accounting 5.       Planning Management 6.       Finance					COMPETITIVE ADVANTAGE
		HUMAN RESOURCES MANAGEMENT 1.       Recruitment and training 2.       Reward and Incentive Program 3.       Quality or environment
		TECHNOLOGY DEVELOPMENT 1.       Product design 2.       Servicing procedure (Mudah.com) 3.       Create Advertising 4.       Porter Customer Services 5.       E book service
		PROCUREMENT 1.       Supplier
PRIMARY ACTIVITIES	INBOUND LOGISTICS Warehousing or storage		OPERATIONS publishing and publisher services Editing and Printing services Translating	OUTBOUND LOGISTIC Distributing process Storing and Shelving Distributing process Sales agents	MARKETING AND SALES Promotion Book fair Advertisement through IKIM fm Collaborated with Bank Islam and Bank Rakyat	SERVICES Buying site (mudah.com) Website company Subscription

Value Chain of Article of Digital Age

Value chain was based on Porter's value chain:
Step 1– Identify sub-activities for each primary activity.

Step 2 – Identify sub-activities for each support activity.
Step 3 – Identify links.
Step 4 – Look for opportunities to increase value.